Refund policy

Return & Refund Policy

Thanks for shopping with us!

We’re committed to delivering high-quality products and a smooth shopping experience. Please read our policy carefully before placing your order.

🚫 No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please double-check product details before purchasing.

📦 Damaged or Defective Items

If your order arrives damaged or defective, we’ve got your back. Contact us within 7 days of delivery with:

- Your order number

- A description of the issue

- Clear photos of the item and packaging

Once verified, we’ll offer a replacement or partial refund as appropriate.

❗Wrong Item Received

Received the wrong item? Contact us within 7 days and we’ll make it right at no extra cost.

📬 Get in Touch

Questions? Email our support team at ecom@kearing.us - we’re here to help.